FAQs of Hospital Management Software:
Q: How can hospitals integrate this software with existing EMR/EHR systems?
A: Integration is seamless through built-in HL7 support and direct EMR/EHR interface, allowing data synchronization with current hospital records and third-party modules efficiently.
Q: What is the process for updating or customizing workflows within the software?
A: Workflow customization and updates are available via an intuitive interface. Users can tailor department-specific modules and receive automatic updates, requiring minimal IT expertise.
Q: When are technical support and training available for users?
A: Technical support is available 24/7, online and onsite. Both in-person and online training options are offered to optimize user proficiency during and after installation.
Q: Where can the software be accessed and on what devices?
A: The software is accessible via web-based or desktop applications on PC, mobile, and tablets, supporting Windows, Android, iOS, and Mac platforms for versatile healthcare management.
Q: What security features protect patient data and user activity?
A: Patient data is secured through role-based access controls, secured login systems, audit trail tracking, and automated data backup, meeting HIPAA and ISO certification standards.